CUSTOMER CARE
Have any questions or concerns?
We’re always ready to help!
Call us at
07956940023
or send us an email to:
RETURNS
Our returns policy is as follows. All products sold by Ripple Dance carry a 30 day return policy and should your order not be suitable you can return for full refund within a 30 day period from date of purchase. The same rule will apply to defective goods. Refund will only be issued to the original form of payment. Exceptions to returns policy. Tights and underwear may not be returned if opened due to health and safety reasons. No refund will be made if product is showing sign of wear or is not in as new condition, When trying on footwear please use carpet for fitting purposes so as not to mark soles or taps.
HOW TO RETURN. Instore to our Dagenham or Collier row branch along with the packing slip received with your order. By post to Ripple Dance 151 Becontree avenue Dagenham RM8 2UL (at your own cost). Refunds will be issued by the same method as payment within 7 days
FAQ
Do you provide International delivery?
Yes we do send to Europe see shipping details. For other destinations please email for cost.
How do I return an item?
Please see above
What is your returns policy?
Returns must be in original packaging and in unused condition see above
How do I track my order?
Orders over £25.00 will be sent 2nd class tracked, smaller orders will be sent 2nd class std delivery
How can I contact your couriers?
For tracked orders we will advise the tracking details within 24 hrs of despatch
What are your delivery options?
For urgent deliveries please contact us by phone..