CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

07956940023

or send us an email to:

rippledance@aol.com

RETURNS

Our returns policy is as follows. All products sold by Ripple Dance carry a 30 day return policy and should your order not be suitable you can return for full refund within a 30 day period from date of purchase. The same rule will apply to defective goods. Refund will only be issued to the original form of payment. Exceptions  to returns policy. Tights and underwear may not be returned if opened due to health and safety reasons. No refund will be made if product is showing sign of wear or is not in as new condition, When trying on footwear please use carpet for fitting purposes so as not to mark soles or taps.   

HOW TO RETURN. Instore to our Dagenham or Collier row branch along with the packing slip received  with your order. By post to Ripple Dance 151 Becontree avenue Dagenham RM8 2UL (at your own cost). Refunds will be issued by the same method  as payment within 7 days                                                                                  

FAQ

Do you provide International delivery?

 

Yes we do send to Europe see shipping details. For other destinations please email for cost.

 

How do I return an item?

 

Please see above

 

What is your returns policy?

 

Returns must be in original packaging and in unused condition see above

How do I track my order?

 

Orders over £25.00 will be sent 2nd class tracked,  smaller orders will be sent 2nd class std delivery

 

How can I contact your couriers?

 

For tracked orders we will advise the tracking details within 24 hrs of despatch

 

What are your delivery options?

 

For urgent deliveries please contact us by phone..

STORE OPENING HOURS

 

Monday 1.15 - 5:30pm

Tuesday AM appointments

Wednesday 1.30 - 5:30

Thursday 1.15 - 5.00pm

Friday 1.00 - 5:30

Saturday 10.00- 5:00

Sunday By Appointment
 

NEED ASSISTANCE?

 

0795 694 0023

rippledance@aol.com

Use chat button below for quick reply

 

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ADDRESS

 

151 Becontree Avenue Dagenham RM8 2UL

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